bdtil's Privacy Policy

This Privacy Policy ("Policy") applies to all registered and unregistered users of the bdtil platform. The main purpose of this Policy is to clearly inform you about what information we collect, why we collect it, how it is used, and what steps we take to protect your data.

bdtil is a safe and reliable online gaming platform. We believe privacy is a fundamental right, and ensuring the protection of your personal information while you use our services is our primary responsibility.

This Policy should be read together with bdtil's Terms & Conditions. Both documents together form the complete legal framework for our services.

bdtil collects various types of information in order to provide its services. This information comes from two main sources: what you provide directly, and what is collected automatically while you use our services.

1.1 Information Collected Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Financial transaction information — records of transactions processed through bKash, Nagad, Rocket, Upay, or bank transfer
• Account preferences and settings
• Your communication history with our support team

1.2 Information Collected Automatically

• IP address and device identification information
• Browser type and operating system
• Site access time, session duration, and pages visited
• Gaming activity logs — game type, bet amount, and results
• Information collected through cookies and similar tracking technologies

bdtil uses collected information for the specific purposes listed below. We never sell your information to third parties without your consent.

• Identity Verification: Confirming that the account holder is 21 years of age or older and is a real person.
• Service Delivery: Managing accounts, processing transactions, and ensuring a quality gaming experience.
• Security Assurance: Detecting fraudulent activity and keeping accounts secure.
• Support: Providing 24/7 assistance to resolve your issues.
• Platform Improvement: Analyzing usage patterns to improve service quality.
• Legal Obligations: Retaining information as required to comply with applicable laws and regulations.
• Responsible Gaming: Monitoring your gaming activity to arrange support where needed.

The bdtil website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.

3.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Performance Cookies: Monitor the speed and functionality of the site.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Used to understand usage patterns; however, they do not collect personally identifiable information.

3.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some bdtil services to not work properly.

To ensure the security of your information, bdtil uses industry-standard security technologies and practices.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, protecting your information from third-party access.
• Secure Servers: All our data is stored on encrypted servers and maintained under the highest security protocols.
• Access Controls: Only authorized personnel can access the relevant information.
• Regular Security Reviews: Our system security is regularly tested and improved.
• Two-Factor Authentication: Two-step verification is available to secure your account.
• Financial Data Protection: Your complete bKash, Nagad, Rocket, or Upay account details are not stored on our servers — only transaction references are kept.

bdtil never sells your personal information. However, in the limited circumstances below, we may share certain information with third parties:

5.1 Service Provider Partners

Operating our platform requires certain trusted technology partners. Information is shared with these partners only to carry out their designated tasks. They are not permitted to use this information for their own purposes.

5.2 Payment Processing

To process your financial transactions, necessary information is shared with payment services such as bKash, Nagad, Rocket, Upay, and bank transfers. This process is also governed by the respective payment providers' own privacy policies.

5.3 Legal Requirements

Information may be disclosed in response to a court order, a lawful request from law enforcement, or as required by applicable law. In such cases, we will only provide information that is legally required.

5.4 Fraud Prevention

To protect our platform and users, certain information may be shared as needed to detect fraudulent activity.

bdtil does not retain your information beyond the necessary period. The general policy is:

• Data for active accounts is retained for as long as the account remains open.
• Even after an account is closed, certain information may be kept for a defined period for legal and accounting purposes.
• Financial transaction records are retained for a specified period as required by legal obligations.
• Customer service communication records are kept to ensure service quality.
• Once the retention period ends, data is securely deleted or anonymized.

You have the following rights over your personal information. Contact us to exercise these rights.

• Right of Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: You may request that any inaccuracies in your information be corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted — except for data retained due to legal obligations.
• Right to Object to Processing: You have the right to object to your information being used for specific purposes.
• Right to Portability: You have the right to receive your information in a structured, commonly used format.
• Withdrawal of Consent: Where data processing relies on your consent, that consent may be withdrawn at any time.

To exercise these rights, contact our support team at [email protected]. We are available 24/7 and ready to assist in both Bengali and English.

bdtil strictly provides services only to those aged 21 or older. We do not knowingly collect information from minors.

We verify age at the time of registration, and if any user is found to be under 21, their account is immediately closed and any collected information is securely deleted.

If you believe a minor has registered on bdtil, please notify us immediately.

bdtil reserves the right to amend and update this Privacy Policy as needed. For any significant changes, we will take the following steps:

• The last updated date on this page will be changed.
• Registered users will be notified via email for important changes.
• A notification about the changes may be shown when logging into the platform.

Continuing to use bdtil's services after any changes will be considered as your agreement to the updated policy.

bdtil is committed to responsible gaming. We use your gaming history and activity data for positive purposes — particularly to identify any concerning changes in your gaming habits and to arrange support where needed.

If you want to set gaming limits or temporarily suspend your account, visit our Responsible Gaming page or contact our support team directly.

For any questions, concerns, or requests regarding your information related to this Privacy Policy, contact bdtil. Our privacy and data protection team will process your request appropriately.

This Privacy Policy, together with bdtil's Terms & Conditions and Responsible Gaming policy, forms a complete legal framework. Please read all of these documents carefully before using our services. bdtil is committed to creating a safe, transparent, and responsible gaming environment for users in Bangladesh.